Return & Refund Policy

At AVEN, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.

• Include all original packaging and accessories.

Non-Returnable Items

We cannot accept returns for:

• Items showing signs of wear or damage caused by misuse.

• Products returned without prior authorization.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

We will review your request and provide an appropriate solution, which may include a replacement, partial refund, or full refund.

Refunds

Once your return is received and inspected, we'll notify you of the approval status.

Approved refunds will be processed to your original payment method. Processing times may vary depending on your payment provider.

Contact

Email: aven.brand26@gmail.com