Shipping policy
Shipping Policy
Order Processing
Orders are processed within 1–3 business days.
Processing times may be extended during holidays or periods of unusually high demand.
Shipping Time
Estimated delivery:
• United States: 8–15 business days
• Europe: 8–15 business days
Delivery estimates are not guaranteed and may vary due to customs clearance, weather conditions, or carrier delays.
Tracking
Once your order has been shipped, you'll receive a confirmation email containing your tracking number.
Incorrect Address
Please ensure your shipping information is accurate before placing your order.
AVEN cannot be responsible for delays or lost shipments caused by incorrect addresses provided during checkout.
Questions
For shipping inquiries, please contact: